Terms of

use & Sale

Terms and Conditions

The following Terms and Conditions (‘Terms’) are those which Yimage LLP (‘Company’) offer to sell its services (‘Services’) and/or products (‘Products’). The sale of said Products and Services is limited to, and made conditional upon Client’s acceptance of these Terms. These Terms shall be exclusive under which said Products and Services are sold and cannot be modified or amended except specified in the purchase invoice, executed by an authorized representative of the Company. All exceptions specified shall supersede Terms stated.


Terms of Sale of Product


 

PRICING AND PAYMENT

Pricing shall be as set forth by agreement between the Company and the Client.

Partial payment of 50% of the invoiced amount shall be delivered by the Client. Upon signature of the purchase invoice and receipt of said partial payment, the invoice shall be binding and production shall commence. The balance of payment shall be delivered by the Client on the day of collection should Self Collection be preferred, or 5 working days should Delivery be preferred.

 

 

PAYMENT METHOD

The Company accepts Cash, Cheque, Credit and/or Debit payments via STRIPE or Paypal. All cheques must be crossed and made payable to ‘Yimage LLP’.

 

 

PRODUCTION LEAD TIME



The Company is obligated to complete production in 30 working days. Due diligence shall be made to Client of production process. Notifications to the Client shall be made upon completion and the client is deemed to be notified of completion status when a maximum of 3 communications of the client’s choice is made, or if a connected call with Client has been made. No refunds shall be made should client choose to amend, cancel, delay or otherwise make any decisions once production has commenced.

 

 

COLLECTION


All collection modes are, by default, Self-Collection. Should delivery be preferred, costs of delivery shall be advised in the invoice. Delivery dates are approximate. The Client has 10 working days to collect completed product from the date where due notification has been provided to the Client. The Company shall have the right to charge Client for storage at the rate of 1% of the purchase price per month until Product is collected.

Should Client change the method of delivery, no refunds shall be made for advised delivery costs, and all incurred delivery costs necessary shall be charged to the Client.

 

 

WARRANTY

The Company warrants that, for a period of 10 working days from the date of self-collection, or 15 working days from delivery, all replaceable parts shall be free from defects under normal use. During said warranty period, the Company agrees to replace parts Free of Charge, postage prepaid.

The Company shall not be liable for damages to product that occur due to negligence, alterations, misuse, or if the Client fails to abide to care instructions or otherwise. The Company warranties and representatives are specifically limited to those liabilities set forth above. In no event shall the Company be liable for consequential, incidental, direct, indirect or special damages (including loss of profit, business or goodwill), even if Client is advised of the likelihood of such damages.

 

 

CONFIDENTIAL AND PROPRIETARY INFORMATION

Specifications, drawings and other technical information relating to the Company provided to the Client contain proprietary and confidential information of the Company. Client shall not disclose, give, lend, exhibit or sell the Information to third parties without the prior express written permission of the Company.